FAQ
Sizing & Fit
To be completely transparent: our bands run small. Because our bras are designed specifically for petite frames, the bands offer a very snug fit.
We highly recommend sizing up one band size from your usual measurement (for example, if you normally wear a 32B, you should order a 34B). However, our cup sizes (A to C) run true to size.
For the most flawless fit, taking a quick minute to measure yourself before purchasing is always the best approach. Grab a soft measuring tape and follow these steps while wearing an unpadded bra:
- Step 1: Measure your Underbust and Bust
Your Underbust (Band): Wrap the tape measure firmly around your ribcage, directly beneath your breasts. Make sure the tape remains perfectly level across your back.
Your Bust (Cup): Wrap the tape around the fullest part of your bust, keeping the tape level. Do not pull it too tight. (Tip: If your measurement falls on a 1/2 inch, simply round up!)
- Step 2: Calculate Your Size
Let us do the math for you! Enter your two measurements into our Instant Size Calculator to discover your perfect Timpa fit in seconds.
If your new Timpa bra isn't quite the flawless match you hoped for, don't worry! Use this quick "Sister Size" guide to find your ultimate fit:
- The band fits perfectly, but the cups are too big
Keep the same band size but go down a cup letter.
Example: If the 34B feels perfect around your ribs but the cups are too roomy, try the 34A.
- The band fits perfectly, but the cups are too small
Keep the same band size but go up a cup letter.
Example: If your 34A band fits flawlessly but you are spilling over the top of the cups, try the 34B.
- The band is too big, but the cups fit perfectly
Go down a band size and go up a cup letter to keep the exact same cup volume.
Example: If the cups on your 34A fit beautifully but the band rides up in the back, try the 32B.
- The band is too tight, but the cups fit perfectly
Go up a band size and go down a cup letter to keep the exact same cup volume.
Example: If the cups on your 34B are perfect but the band feels too restrictive, try the 36A.
- Both the band and the cups are too small
Go up a full band size and keep the same cup letter. (A larger band automatically holds slightly more cup volume!).
Example: If your 32A feels entirely too tight all around, try the 34A.
- Both the band and the cups are too big
Go down a full band size and keep the same cup letter.
Example: If your 34B feels too loose around your ribs and too roomy in the cups, try the 32B.
It depends on your wardrobe and how your breast tissue is distributed:
- The Demi (Alice / Natacha): The holy grail for everyday wear. The lower cut lifts from the bottom up, creating a beautifully rounded shape without swallowing your chest in fabric.
- The Plunge (Camille / Alice): Perfect if you want to bring your tissue toward the center to create a natural cleavage. Ideal for deep V-necks and wrap dresses.
- The Bandeau (Alice): Features a straight-across neckline (with sewn-on straps) that hugs the chest wall flawlessly. It’s incredibly flattering under square-neck tops and stays perfectly flush against the skin.
Order
If your order isn't the perfect fit, we gladly accept returns for US customers within 30 days of the delivery date.
To initiate a return, log in to your Timpa Lingerie account with the email used when placing the order, and follow the instructions.
If the return request is approved, a return shipping label will be emailed to you. Returns of US orders have a flat rate of $6 which will be deducted from your refund.
To be eligible for a refund, items must be returned in their original, unworn, and unwashed condition, with all tags still attached.
Final sale items and gift cards are non-refundable. Original shipping charges are non-refundable.
Due to an increase in damaged returns, panties are now non-refundable and non-returnable.
Original shipping duties and taxes are non-refundable.
Damaged/unsaleable items will not be credited or refunded. If you want to have these items returned to you, please contact us by email and include arrangements for the cost of the return.
We are thrilled to ship Timpa Lingerie worldwide! If you need to return an item from outside the US, we accept returns within 30 days of your delivery date.
1/ Package your returned item(s) in a box or padded envelope.
2/ Include your original packing slip so we can process your refund quickly
3/ Ship the return package using any insured, trackable method, at your expense to:
Timpa Lingerie c/o Shipmonk
285 Centerpoint Blvd
Pittston, PA 18640
USA
To be eligible for a refund, items must be returned in their original, unworn, and unwashed condition, with all tags still attached.
Final sale items and gift cards are non-refundable. Original shipping charges are non-refundable.
Due to an increase in damaged returns, panties are now non-refundable and non-returnable.
Original shipping duties and taxes are non-refundable.
Damaged/unsaleable items will not be credited or refunded. If you want to have these items returned to you, please contact us by email and include arrangements for the cost of the return.
To exchange an item, simply return your original, unworn item for a refund following the return instructions above, and place a new order online for the correct size or color at your convenience!
Company
We would love to hear from you! Whether you need expert sizing advice, styling tips, or have a question about your recent order, please drop us a line at hello@timpalingerie.com.
P.S. If you are looking to return or exchange an item, you can quickly find all the instructions you need in our Return Policy here.
